Performance Management Systems

We start with your operational HR – we make sure your current contracts, policies and procedures are up to date with legislation and best practice. We then assist with the implementation, making sure managers are supported in their roles. This includes assistance with recruitment, performance management, inductions, and contracts and other employee documentation, salary benchmarking and reviews.

We also support staff to hear employee grievances and provide coaching and assistance in improving their relationship with their manager and colleagues. Strategically, we then look as to how you can position yourselves to be an employer of choice. This is done through having us as a key part of your management group and executive team.
HR Compliance
o you know what you need to be compliant with the myriad of industrial relations requirements for your business? Give us a call! We can guide you through what is the maze of IR and point out exactly what you need and most importantly, when. We can even stagger the implementation of any compliance work that you do with us so that you can deal with the top priorities now.

Our services include: • HR Auditing – a complete review and audit of your current HR documentation, including policies, procedures and practices • Compliance Check List and register – so you can review things yourselves! • Employment contracts – we can update your current contracts to ensure they meet the Fair Work Act requirements or prepare documentation for you. • Employee Handbooks – did you know that you need to have documented policies, even if you are a smaller business? Have all your policies streamlined and up to date with the latest legislation. • Document and record all procedures and policies (from template if need be) regarding recruitment, inductions, training and performance reviews. • Ready-made HR forms available in template format including parental leave requests

Investigations
Have you had a compliant come to you regarding an HR Issue? Harassment? Discrimination or bullying? We can support you by conducted an external, third party investigation and assist you through the process.

Mediation
Got an issue that third party intervention would make a big difference? Let us help by conducting mediation with your employees. Call us to provide you with a trained mediator that can assist either at our offices or yours. Our format usually runs that we interview each person individually then the mediator will call them together to run a session. Depending on the complexity of the issues, this can take between 2 and 4 hours, although most are resolved in two 2 hour sessions.

New to hr Get Trained
Over our 8+ years in business we have worked alongside many individuals who are responsible for HR but do not necessarily have the required training or knowledge to deal with the HR issues that often arise. We know how important it is that these people have some knowledge in the area. We have now developed a two part HR training course designed specifically for non-HR professionals, such as Executive Assistants, Office Managers and General Managers. The course is run over one day and is split into two parts.

Part One
o Compliance o Recruitment and selection

Part Two:
o Performance Management This is a highly interactive workshop where you will walk away with a practical understanding of the essential areas of the Human Resources framework within your role.
Performance review
Our Employee Performance Management System (EPMS) allows you to conduct performance reviews with your staff using your current Position Descriptions. EPMS is easy to use, all online and is tailored to your organisation.
• Assess an individual staff member’s performance
• Set up and let the system do the rest – lock in your appraisal dates in advance.
• Appointments link straight into outlook and automatic reminders are sent when appraisals are due
• Different user levels, including administrator and super user functions are assigned according to your role in the organisation
• The simple system involves both managers and employees filling out an identical appraisal form (online) which comments around targets, quality of work, quality etc
• Then, the manager and employee meet to discuss their thoughts and comments about performance, as well as discussing developmental and training needs, job satisfaction and general feedback
• You can also have the option to assign weightings and percentages to specific duties within a role
• Reporting available to track performance
• Attach and store employee documents on the site securely
• On the phone and face to face support, with fast response times